Promotion

[A_R1]

I got WiFi with Verizon and I was told that getting WiFi with them I would be able to redeem a jbl party box speaker and a Nintendo switch on August 7th. Today is August 7th and I did not receive a email nor does nothing pop up on my app about those products. I was trying to see if there is a possible glitch on my app or if I’m still even able to redeem them? 

[stoph1]

I’m in the same boat and unsure what number or department to call. 

[Angelarod]

I am having the same issue. I used the chat with someone and they put a ticket in to resolve issue 

I did get an email that both items are being looked into and hopefully it will be resolved in about 7 days  😞 

[vzw_customer_support]

We definitely want to make sure you are able to redeem your offer. Please look out for a PM to better assist you.

-Luis

[vzw_customer_support]

Hello A_R1. We sent a Private Message to continue the discussion related to your Nintendo Switch and JBL party box speaker promotion. This sounds like something we'll need to take a closer look at. Send us a reply so we can help get this sorted out!

-Dee