Nintendo switch promo error

[SRT808]

Anyone having issues being able to claim this promo?

We're sorry.

There was an error when adding this Nintendo Switch, on us promotion to your Verizon account.

Please try again later.

  I keep getting an error when I try to claim it. 

[vzw_customer_support]

SRT808 Thank you for reaching out. We know how important it is to be able to redeem your offers. I will be sending out a PM to discuss this more. 

-Harry

[vzw_customer_support · Accepted solution]

Resolution update: By partnering with support, we were able to assist with the next steps of promotion redemption. For anyone else having similar concerns, the link below helps provide the steps on how to redeem. 

https://www.verizon.com/support/mobile-offer-faqs/

-Christopher