5g uw no internet with 4 bars

Joebell429
Newbie

I am less then 200’ from the tower and i can’t get any internet with full bars of 5g UW svc.

0 Likes
Reply
2 Replies
SynthpopAddict
Champion - Level 3

If you're that close, the tower in question may not be the one you're picking up signal from because of the "umbrella effect" where the tower's radio waves are literally going over you.  Did you check that your phone is on cellular service and not WiFi?

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

Hello, Joebell429. Having reliable service is a must and help is here. Please share more details. Are you experiencing these issues while inside your home? How far from your home must you go before you see a positive change in your service? What is your zip code? 

 

-Natasha

0 Likes
Reply