Calls echo when making and receiving calls

goodbyatlasV
Newbie

#Calls echo    Nearly all calls echo  when making and receiving calls in zip code 73010 using IPHONE 6 and a 12.  Also experience same with Samsung Note 20. Have to hang up and call again to get a "clear" line. This is a daily phenomena. 

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vzw_customer_support
Community Manager
Community Manager

Thank you for raising your concerns. When did this start? Is it all calls? Can you share any troubleshooting that has been done? 

-Melissa

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vzw_customer_support
Community Manager
Community Manager

goodbyatlasV, we totally understand how important it is for your calls to work properly. Since this is specific to your account, we sent a Private Message and are available for you there if you still need our help. 

For anyone else who may be experiencing echoes in calls, we recommend going through some general troubleshooting to get started. For this particular service concern, I recommend following the "Calls have static, echo, garbled, or fading audio" troubleshooting option: https://www.verizon.com/support/devices/#mobile

~Izzy

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