No missed calls??

cbarner614
Newbie

I was backpacking for 3 days without service.  When I came back into service my phone updated with texts and e-mails, but it showed I had received no calls for the 3 days that i was without service, which would be really rare.  I know that I also did not receive text messages on a group text that both my wife and I are on.  This makes me wonder what else I missed.  I logged into my Verizon account and it shows no calls for those 3 days and no group text messages.   I have restarted my phone several times and reset my network settings once, but no luck.  Is there anything else I can try?

TIA

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SynthpopAddict
Champion - Level 3

Calls and texts are supposed to be held for some period of time, but I don't know for how long.  Not sure if there's a way to retrieve the lost calls/texts.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager

We have sent you a private note gathering more information. 

~Pam

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vzw_customer_support
Community Manager
Community Manager

 

We had sent a Private Message to continue the discussion related to your issue with missed calls and text. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support. -Dee

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