my phone is locked but the customer service says it unlocked

HishamMohamed
Newbie

my got my iphone 16 pro by the end of last year, and after 60 days the phone should be unlocked, yet when i check the setting of my phone, it says its locked. with the poor customer service i cant trust the agent how can i make sure that my phone is unlocked because i am flaying out the US and i need to make sure that the phone will actually work  

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vzw_customer_support
Community Manager
Community Manager

We definitely want to get your device unlock especially if you are travelling. Please private message me for further assistance.

~Jorge

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