5G equipment returned but still the verizon hasn't cleared the bill

[abhidipu863]

Verizon didn't send the return equipment label for 2 months then I returned the device directy to UPS store 2months back (Dec 2, 2024) but still the bill is not cleared and I am getting regular calls from verizon/third party.

Also they aren't replying on the messages/community. 

Account: *****
The UPS Store #2020 - 1753 E BROADWAY SE #101 Tempe, AZ 85282-2081
12/2/2024 3:46 PM
Dec 2, 2024

Verizon FIOS - FIOS Internet and 5G Returns
***** Reference:, ***** Tracking: 1Z8697190381994261 ..

[vzw_customer_support]

Hello abhidipu863, we want to make sure we help with your return. So we can better assist, we will be reaching out via Private Message. -Dee