Can’t call customer service

Orlybabe
Newbie

My line has been barred and I’ve been trying to call Verizon customer service for days. There are a few things I need to sort out, so I need to speak to a customer service agent. I tried the toll free number, says call *611 - then tried that, it says line is blocked. I tried calling so many Verizon numbers, and none of them worked.  Tried the support request, still couldn’t get anyone on the phone. Tried a bazillion other things, none worked. 

Can someone please please help me to get a customer service agent on the phone like asap. I’m at the end of my tether. 

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vzw_customer_support
Community Manager
Community Manager

We are sorry to read that you've been having issues reaching out to our Customer Service team. If you could provide us with additional details of the issue you are having, we'll be glad to help you out.

~Freddy

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Orlybabe
Newbie

I need to ask about extra charges on the outstanding bill, I need a plan to pay the outstanding amount in installments, and I need to temporarily suspend my line. For the first issue, I have not had any success other than by calling and speaking to someone. So if you will please help me, could you please call me asap to get it sorted.

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vzw_customer_support
Community Manager
Community Manager

We're here to provide you with support and make sure we can provide you clarification for your billing charges and go over options. Let me send you private message to gather additional information. 

-Art

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