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My mobile + home loyalty discount was suddenly removed from my account.
I have been working with Verizon agents for over 3 weeks now to understand what happened. Every time I call in I hear different story and they can’t put it back.
I did not receive an email of the removal of discount reason. But the funny thing is that Verizon is charging me back for that discount I was eligible for.
now I am stuck with devices payments (4lines)
what should I do?
Hello, User2025, we know how important it is for you to be able to take advantage of every discount you're eligible for! So we can better assist, we will be reaching out via Private Message.
-Lauren
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