Best Buy Promotion Code Already Redeemed

Jthrockmorton28

I claimed my Best Buy promotional code and purchased a sound bar at my local Best Buy. It arrived damaged and missing pieces, so I returned the order. I am now trying to purchase the same product, but the Verizon code is no longer working at checkout, despite it appearing again as unclaimed in my Verizon profile. Best Buy told me to take it up with Verizon. 

Any way to get a new code with proof of return?

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kh_jenn
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.