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I am trying to watch the Ohio State game today on btn2go.com using Google Chrome. It asks me for my verizon username and password, which I enter, and it tries to sign in. Then it asks me for my TV provider again. When I select verizon it tries to sign in again (not asking for a username/password), fails, and asks me for my TV provider again. On and on. I also had this same issue when trying to use nbcolympics.com last month and I always have trouble trying to get into my verizon account using google chrome (typically I have to clear my cookies everytime for it to sign in because of all the redirects). Someone needs to fix this and make verizon's authentication compatible with Google Chrome, and stop all the redirects. I'd be happy to provide a video of the issues I'm having if necessary. Firefox and IE seem to work ok, but they are not my preferred browsers.
@BigPete82 wrote:I am trying to watch the Ohio State game today on btn2go.com using Google Chrome. It asks me for my verizon username and password, which I enter, and it tries to sign in. Then it asks me for my TV provider again. When I select verizon it tries to sign in again (not asking for a username/password), fails, and asks me for my TV provider again. On and on. I also had this same issue when trying to use nbcolympics.com last month and I always have trouble trying to get into my verizon account using google chrome (typically I have to clear my cookies everytime for it to sign in because of all the redirects). Someone needs to fix this and make verizon's authentication compatible with Google Chrome, and stop all the redirects. I'd be happy to provide a video of the issues I'm having if necessary. Firefox and IE seem to work ok, but they are not my preferred browsers.
Are you trying to use Chrome on a PC or Mac? What version of Chrome are you using?
Verizon's web sites have real problems with how they generate and handel cookies. For example, I continuously get the "do you want to add the google toolbar" prompt even though I click no, and my city for the weather is never remembered.
What happens when you try to access the site by clicking through using the links in MyVerizon on the FiOS TV online page? Or are you trying to log directly into BTN2GO.com? Have you setup an account on that site, or how are you trying to log into it?
I don't have an account on btn2go.com, I just click on the "watch live" link and then it asks you to authenticate by selecting your pay-tv provider. In my case, Verizon. That is when I get put through the loop. I tried logging into My Verizon and then Fios TV online and then selecting the btn2go link from FiosTV online and I get the same loop. Btn2go still asks me to authenticate when coming from Verizon's site. Again, this is only on Chrome.
@BigPete82 wrote:I don't have an account on btn2go.com, I just click on the "watch live" link and then it asks you to authenticate by selecting your pay-tv provider. In my case, Verizon. That is when I get put through the loop. I tried logging into My Verizon and then Fios TV online and then selecting the btn2go link from FiosTV online and I get the same loop. Btn2go still asks me to authenticate when coming from Verizon's site. Again, this is only on Chrome.
Then since this works with other browsers, and for me IE9, then the site doesn't know how to properly handle cookies when the browser in use is Chrome. Verizon, are you listening? You messed up your cookies again.
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