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Replacement Remote

jumpin68ny
Master - Level 2
‎12-10-2009 05:40 AM

Anyone know how to get a replacement remote and if there is a cost associated with that?  My kids lost one of the remotes and after turning the house upside down we can't seem to find it anywhere.  

Thanks, Jim

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jumpin68ny
Master - Level 2
In response to Hubrisnxs
‎12-10-2009 11:19 AM

There was no wait time either!!!!

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renormalize
Enthusiast - Level 2
‎12-10-2009 09:46 AM

Parts Express is selling FIOS remotes for just $3.50 plus shipping:

http://www.parts-express.com/pe/showdetl.cfm?Partnumber=189-054&FTR=fios%20remote&CFID=1960768&CFTOK...

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Hubrisnxs
Legend
In response to renormalize
‎12-10-2009 09:49 AM

or if you can stand the hold time, and the music - FiOS cust service can send you a new remote for free.    just make sure you changed the batteries first before calling in, and if it's still messed up give em a call. 

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jumpin68ny
Master - Level 2
In response to Hubrisnxs
‎12-10-2009 11:19 AM

There was no wait time either!!!!

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jumpin68ny
Master - Level 2
‎12-10-2009 11:18 AM

I called into tech support and the automated system said that it will send me a new one for free.

Done!!!!

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