The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
1. Both of my remotes freeze. Sometimes the only control that works is the volume and channel selector.
2. While watching a show I recorded the program got to a certain point and froze. After several tries to replay I had no success. Then while trying to unfreeze it the current program that I was watching froze and appeared in the upper right hand corner. I was never able to watch the conclusion or my recorded show.
3. Sometimes I cannot rewind live TV.
4. Sometimes if I pause live TV I cannot get it to restart. I have to turn the TV and/or the DVR box off and back on.
5. Dish TV or etc. are looking very appealing.
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/
Start a new topic or ask questions in the open forum.
