Sound drops on DVR playbacks on the non-DVR boxes when Fast Forwarding or Rewinding

[Mahalo1]

The only way I found to get the audio back is to quit the recording, then come back to it with "Resume Play" Audio is fine until I fast forward or rewind again. Note that this happens on several recordings, but it does not happen if I watch those same recodings on the main DVR box.

[TonyaD_VZ]

Mahalo,

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

[SKDude]

Same issue here.  But an extra pause and play again gets the sound back.  It is annoying.

[phios2]

So where's the solution to this problem? Fios send me replacement boxes for every room and it still happens. annoying is an understatement. why am I paying them so much money?