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horizontal band drifts top to bottom

nt4bill
Enthusiast - Level 1
‎04-19-2013 08:58 AM

I have a approximately 1 inch high, light band that extends horizontally the entire width of my screen.  The bad slowly drops from the top of the screen to the bottom in about 15 seconds.  Then another one appears and does the same thing indefinately.  This is not visible when standard DVD is played – only when signal is coming from Verizon.  I have already replaced set top box with no success.

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PJL
Master - Level 3
‎04-19-2013 01:00 PM
@nt4bill wrote:

I have a approximately 1 inch high, light band that extends horizontally the entire width of my screen.  The bad slowly drops from the top of the screen to the bottom in about 15 seconds.  Then another one appears and does the same thing indefinately.  This is not visible when standard DVD is played – only when signal is coming from Verizon.  I have already replaced set top box with no success.

What method is the STB connected to the TV?  What you describe is classic 60 cycle interference caused by a poor electrical supply filter in your TV.  It is not a FiOS issue you demonstrated by replacing the STB. 

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nt4bill
Enthusiast - Level 1
In response to PJL
‎04-19-2013 04:03 PM

Then why is it not in the picture when I play a DVD direct ?

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PJL
Master - Level 3
In response to nt4bill
‎04-20-2013 05:29 AM
@nt4bill wrote:

Then why is it not in the picture when I play a DVD direct ?

You did not ansewr my question so I can't answer yours.  How are the STB and the DVD player connected?

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nt4bill
Enthusiast - Level 1
In response to PJL
‎04-20-2013 05:58 AM

Sorry – they are not connected.  The DVD goes direct to TV.

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lacticacidtrip
Specialist - Level 1
In response to nt4bill
‎04-20-2013 07:05 AM

Well PJL, you did ask. LOLSmiley LOL

I believe PJL is asking what cables you are using to connect your STB and DVD player to your TV (composite, S-Video, component, HDMI).

While he may have many more ideas than I do, I would also check your Video Settings to see if one of them can clear things up for you.

Menu > Settings > Video Settings

You'll want to make sure that these match the capabilities of your television settings.

It could very well be a filtering or shielding issue.

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nt4bill
Enthusiast - Level 1
In response to lacticacidtrip
‎04-20-2013 07:49 AM

Thanks to you both, I will check.

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PJL
Master - Level 3
In response to nt4bill
‎04-20-2013 09:41 AM
@nt4bill wrote:

Sorry – they are not connected.  The DVD goes direct to TV.

How are the DVD and the STB connected to the TV? 

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