Mobile hotspot
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The hotspot feature on your phone, or is it a Jetpack mobile hotspot or some similar hotspot device?
I'm not a Verizon employee, just another customer trying to help.
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On my phone I won't to use my hotspot
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Hello Rashawn15, we understand the usefulness of having access to utilize your phone's hotspot. If you see hotspot but unable to select the option, this may be due to your plan limitations. We'll be reaching out via Private Note to provide you with additonal assistance.
~Brian
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This might help. -
iPhone:
- Open the Settings app.
- Tap on Coonectiona or Network & Internet.
- Select Mobile Hostpot & Tethering.
- Toggle on Mobile Hotspot.Selecy Mobile Hotspot
AndroidOpens Settings App.
- Tap on Personal Hotspot.
- Toggle on the Personal Hotspot option.
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I don't have personal Hotspot it says mobile Hotspot and I can't use it until I allow it to be used on this app but I don't know where to if to allow it to work.
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@Lillianaher06 wrote:I don't have personal Hotspot it says mobile Hotspot and I can't use it until I allow it to be used on this app but I don't know where to if to allow it to work.
What make/model device do you have? Someone with that same device might be able to help.
Mobile hotspot device FAQs | Verizon Customer Support
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How do I use my hotspot
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@Rashawn15 wrote:How do I use my hotspot
What make/model device do you have? Normally, with a mobile hotspot activated, your device provides a WiFi signal that other devices can use to access the internet.
Mobile hotspot device FAQs | Verizon Customer Support