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Orbic RC400L support in Korea

0731kdw
Newbie
‎08-23-2025 12:59 AM

Hello,

I am trying to use Orbic RC400L in South Korea with Korean SIM cards (SKT and LGU), but it fails.

Specifically, the screen says "Retrieving data usage info" but does not proceed more.

Can you let me know the reason or work-around for this problem?

 

Sincerely,

Duckwoo Kim

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SynthpopAddict
Champion - Level 3
‎08-23-2025 06:46 PM

This hotspot is a Verizon device and will only work on Verizon.  I don't believe the device unlocking policy applies to Verizon mobile hotspots because they were specifically made to run on Verizon's network.

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I'm not a Verizon employee, just another customer trying to help.

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SynthpopAddict
Champion - Level 3
‎08-23-2025 06:46 PM

This hotspot is a Verizon device and will only work on Verizon.  I don't believe the device unlocking policy applies to Verizon mobile hotspots because they were specifically made to run on Verizon's network.

-------------
I'm not a Verizon employee, just another customer trying to help.
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