Unable to contact Verizon from overseas

Wydawake
Newbie

Verizon I am overseas and have lost my SIM. Because of that I have been unable to login to my account. My local sim does not allow me to make a collect call back to the USA (I am in Australia currently).  I have tried emailing you and calling the local office a multiple of times, each to no avail.

Can you please get in contact with me immediately? I am unable to pay an outstanding bill as a result of being unable to login / get in contact with you after many attempts...

My email address here is the same as that on my phone line

Adam

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vzw_customer_support
Community Manager
Community Manager

Wydawake, we're sorry for the issues you're encountering. We would love to try and help you as much as we can. We will be sending you a private message. 

~Ivone

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