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I am unable to redeem my $50 gift card for my FiOS service. I have tried the website, the app, none of it works. Out of the hundreds of other complaints just in these forums dating back several years, this issue should be fixed by now. I expect a remedy within 48 hours. I should not even have to post in this forum for this topic. It is clearly intentional and is false advertisement.
Hi Wjwhi,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
