Verizon Fios Gift Card

[soxfan92]

Hello,

I have two Verizon gift cards ($100 each) as a reward for signing up for Fios. I have tried clicking Redeem on 3 different browsers on my computer and also on the My Fios app., and every time, the page goes blank. I can see from a Google search that this seems to be a common problem for people. Almost leads me to think that Verizon makes it intentionally difficult to redeem these so that they can offer sign up incentives without having to actually pay them out.

Any support on this would be great.

[jimmatthews73]

Same problem.  No one can help.  I was connected to the rebate center several times.  No one answers that phone number, sat for an hour on the ride to work on hold.

[kh-gary]

Hi jimmatthews73,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[kh-gary]

Hi soxfan92,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.