Has anyone successfully requested a new eSIM QR code from Verizon while abroad?

ryu_lbhrt
Newbie

Quick question for anyone with experience on this

If I activate my Verizon plan in the US (with eSIM on an iPhone), and then travel abroad shortly after, would I be able to request a new QR code from Verizon and activate it on a different iPhone while outside the US?

 

I’d be sticking with iPhones, and I’d already have the line active

Just wondering if Verizon allows remote eSIM reactivation while you’re not physically in the States

 

I’d really appreciate any insight

 

I’m trying to avoid any issues where I end up unable to use my line just because I switched devices abroad

 

Thanks in advance! 🙏🏻

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vzw_customer_support
Community Manager
Community Manager

Trying to activate a new Verizon iPhone while you're outside the U.S. can be tricky. You really need to be on the Verizon network within the States for that initial activation, especially for eSIMs. So, activating a new device or eSIM isn't possible when you're out of the country. Now, if you already have an active Verizon eSIM on your iPhone, you can turn it off and on internationally, but just a heads-up, that might mess with your iMessage and FaceTime registrations.

Check out these FAQs for International Travel Support: https://www.verizon.com/support/international-travel-faqs/

-Deb

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2 Replies
SynthpopAddict
Champion - Level 3

Someone posted about trying to do this several months ago because their phone broke while they were outside the US and they could not get another Verizon eSIM activated on their replacement phone while abroad.  My guess is the Verizon eSIM or even an actual SIM card needs to connect to Verizon's network to activate.

Why not just use the eSIM on the other phone?

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Community Manager
Community Manager

Trying to activate a new Verizon iPhone while you're outside the U.S. can be tricky. You really need to be on the Verizon network within the States for that initial activation, especially for eSIMs. So, activating a new device or eSIM isn't possible when you're out of the country. Now, if you already have an active Verizon eSIM on your iPhone, you can turn it off and on internationally, but just a heads-up, that might mess with your iMessage and FaceTime registrations.

Check out these FAQs for International Travel Support: https://www.verizon.com/support/international-travel-faqs/

-Deb