Why is my Galaxy S21 FE's trade-in value so low?

josephyhu1
Enthusiast - Level 1

I upgraded my phone to S25, and I am planning on trading-in my S21 FE once I receive my new phone. However, the phone's trade-in value was estimated to be only $60, and I want to know how is it that low?

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vzw_customer_support
Community Manager
Community Manager

Getting the correct trade in value is crucial.  We can definitely help check on this together.  A private message is being sent to assist you further.

-Sean

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2 Replies
vzw_customer_support
Community Manager
Community Manager

Getting the correct trade in value is crucial.  We can definitely help check on this together.  A private message is being sent to assist you further.

-Sean

SynthpopAddict
Champion - Level 3

Smartphones don't have a very long lifespan, and with the S21 generation being 4 years old, is nearing "end of life" in terms of support from Samsung, if Samsung hasn't already quit putting out updates for it.  Most people who wanted one of these phones would have already bought one, so if you trade it in, it's more likely to go into the recycling bin for parts instead of being sold as pre-owned or refurbished.

You could try selling the phone on your own.

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I'm not a Verizon employee, just another customer trying to help.