How can I limit my child's phone to trusted contacts only with Verizon Smart Family

robertslaw1
Newbie

With the old kids plan, I could limit my child's phone to only receive calls and texts from trusted contacts.  How can I set this up with the current Verizon Smart Family app?  The phone is on Unlimited Welcome.

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vzw_customer_support
Community Manager
Community Manager

You can set up 20 trusted contacts which can always call/text and be called/texted by your child and set text and call limits as well. 

 

To set text limits in the Verizon Smart Family app::

  1. Select the child at the top of the screen.
  2. Scroll down to the Manage controls section, and tap Limits.
  3. Tap Text limit.
  4. Enter the maximum number of text messages you want your child to send and receive each month.

    Note: You can also remove a text limit from this screen. Tap the text limit you want to delete, and tap Remove.
  5. Tap Save.
  6. Turn your child's phone off and on again to put the text limit into immediate effect.

To set call limits in the Verizon Smart Family app:

  1. Select the child at the top of the screen.
  2. Scroll down to the Manage controls section, and tap Limits.
  3. Tap Call limit.
  4. Enter the number of minutes you want your child to be able to spend on calls during each month.

    Note: You can also remove a call limit on this screen. Tap the call limit you want to delete, and tap Remove.
  5. Tap Save.
  6. Turn your child's phone off and on again to put the call limit into immediate effect.

To set Trusted Contacts in the Verizon Smart Family app:

  1. Select the child at the top of the screen.
  2. Scroll down to the Manage controls section, and tap Contacts.
  3. Tap Trusted contacts.
  4. Tap Trust a number.

    Note: You can also remove a number from the trusted contacts list on this screen. Tap the Delete icon to the right of the number you want to remove, and tap Remove.
  5. Enter the phone number (including the area code).

    Note: Your child will always be able to communicate with this number, even during time restrictions and after usage limits have been reached.
  6. Tap Save.

You can find more information here: https://www.verizonwireless.com/content/support_rd/how_to_use/how-to-use-verizon-smart-family.deskto...

~Jesse

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