Gizmo watch 3 won't charge and is turned off.

[PinkstonJ]

My son's Gizmo watch 3 ran out of battery due to it not charging anymore. We tried multiple chargers, including two factory chargers, with multiple known good charging blocks. If I hold the side button down I get the low battery screen to briefly show up. There is no damage, physical or water, to the watch. 

Instructions say to do a factory resent, but I can power on the do reset. What can I do to fix this?

[vzw_customer_support]

That is definitely a lot of chargers to test out and still not be able to charge your Gizmo 3, PinkstonJ. I am here to help. What happens with the watch when trying to use those different chargers? 

Here is how to do a reset using the Gizmo Hub application: https://www.verizon.com/support/knowledge-base-130673/

-Joseph

[PinkstonJ]

There is no response from the watch with any charger. 

[vzw_customer_support]

Let's figure out what the issue is with your Gizmo Watch 3. We sent you a Private Message and we need access to your account to take a look at possible replacement options. You can also find troubleshooting help for your Gizmo Watch 3 using this link: https://www.verizon.com/support/devices/ Just search up the device and select the option that most closely matches what's going on.